Certificate IV in Business Sales BSB40610

This qualification explores the fundamentals of the customer/supplier relationship from a sales perspective. It presents the knowledge and skills required to plan and execute sales activities, present with professionalism, the art of networking and how to manage the sales performance of oneself and others.

This qualification is right for you

If you work in sales or seek to refine your sales and presentation skills and better manage overall performance.

Your employer will benefit because

You will have the knowledge and understanding to engage with and leverage the sales process.

Recognition of Prior Learning (RPL)

Recognition of skills and knowledge gained through previous studies, work and life experiences may lead to advanced standing in this course. For more information contact AIM Student Services on 1300 882 895 / studentservices@aimqld.com.au or visit www.aimqld.com.au/training/rpl.htm


Completion required within 2 years.


You'll be assessed through a combination of underpinning knowledge questions, work-based projects and third party reports.

Qualification Requirements

10 units of competency required. Complete 4 core units and 6 Electives. At least 4 elective units must come from group A, with the remaining 2 from either group A or B.

Unit of Competency AIM Course Days
BSBPRO401A Develop product knowledge Business Sales 3
BSBSLS407A Identify and plan sales prospects
BSBSLS408A Present, secure and support sales solutions
BSBREL402A Build client relationships and business networks

Group A
Unit of Competency AIM Course Days
BSBFIA402A Report on financial activity Accounting for Non-Accountants 2
BSBCUS401B Coordinate implementation of customer service strategies Delivering Customer Service 1
BSBADM405B Organise meetings Manage Meetings 1
BSBCMM401A Make a presentation Professional Presentations 2
BSBMKG401B Profile the market Marketing Fundamentals 2
BSBMKG402B Analyse consumer behaviour for specific markets
BSBMKG408B Conduct market research
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements Safe Work Practices 1
BSBREL401A Establish networks Business Networking 2
BSBRES401A Analyse and present research information Analyse and Present Research Information 2
BSBWOR401A Establish effective workplace relationships Effective Workplace Relationships 1
BSBWOR402A Promote team effectiveness Building Team Performance 1
BSBSLS502A Lead and manage a sales team Managing Your Sales Team 2

Group B
Unit of Competency AIM Course Days
BSBMGT401A Show leadership in the workplace Leading at the Frontline 1
BSBMGT402A Implement operational plan Operational Planning 1
BSBWOR404B Develop work priorities Work Priorities 1
BSBMGT403A Implement continuous improvement Implementing Continuous Improvement 1
BSBINM401A Implement workplace information system Workplace Knowledge and Information 1
BSBWRT401A Write complex documents Effective Business Writing 2
BSBLED401A Develop teams and individuals Develop Workplace Learning 1
BSBRSK401A Identify risk and apply risk management processes Risk Management 2


To enrol in this qualification, call 1300 882 895.

Additional Information

Have questions about assessment, accreditation or fees? Perhaps you'd like to claim credit for part of your AIM qualification. If so, please contact AIM.

If you wish to discuss your training requirements or to learn more about AIM's range of learning solutions, fill in the enquiry form and a member of our Training Advisory Team will contact you.

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AIM will develop an individual training plan to maximise the efficiency and effectiveness of your career development by mapping a personalised career pathway to a higher qualification most suited to your workplace goals and career aspirations.
Call 1300 882 895 for more information.