Certificate IV in Frontline Management BSB40807
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This qualification develops the competency of individuals who are taking more responsibility for the implementation of frontline management initiatives. The qualification places particular emphasis on developing effective people skills, managing and leading a team, developing priorities and managing operational plans.
Recommended For
The Certificate IV in Frontline Management is an ideal qualification for the developing line manager and leader, with clear pathways to higher levels of study and career progression.
Learning Outcomes
- Implement and evaluate the effectiveness of operational plans
- Take a lead role in team development
- Take a lead role in promoting and achieving innovation and improvement
- Manage projects
- Manage strategy into action
Learning Time Period
This qualification must be completed within 2 years of commencement.
Assessment
Assessment for this qualification includes underpinning knowledge questions, work-based projects and third party reports.
Requirements to receive the Certificate IV In Frontline Management
This qualification requires the successful completion of 10 units of competency consisting of 4 Core Units and 6 Elective Units.
Upgrade Your Qualification
AIM can advise participants of the options available to them to upgrade this qualification to a higher qualification. Please contact AIM on 1300 882 895.
This qualification is also available in intensive delivery.
Unit of Competency |
AIM Course |
Days |
|
Core Units - Compulsory |
|||
| BSBMGT401A | Show leadership in the workplace | Frontline Leadership | 1 |
| BSBMGT402A | Implement operational plan | Implementing Operational Plans | 1 |
| BSBWOR402A | Promote team effectiveness | Working in Teams | 1 |
| BSBOHS407A | Monitor a safe workplace | Creating a Safe Workplace | 1 |
Elective Units - Choose 6 Units of Competency |
|||
| BSBCUS401A | Coordinate implementation of customer service strategies | Exceptional Customer Service | 2
|
| BSBCUS402A | Address customer needs | ||
| BSBPMG510A | Manage projects | Manage Workplace Projects | 1 |
| BSBMGT403A | Implement continuous improvement | Quality and Continuous Improvement | 1 |
| BSBINM401A | Implement workplace information system | Workplace Knowledge and Information | 1 |
| BSBCMM401A | Make a presentation | Professional Presentations | 2 |
| BSBREL401A | Establish networks | Business Networking – Sharing Professional Knowledge | 2 |
| BSBWOR401A | Establish effective workplace relationships | Effective People Skills | 1 |
| BSBWOR404A | Develop work priorities | Manage Work Priorities | 1 |
Enrolment
To enrol in this qualification, call 1300 882 895.
Additional Information
Have questions about assessment, accreditation or fees? Perhaps you'd like to claim credit for part of your AIM qualification. If so, see our additional information about studying a qualification at AIM.
If you wish to discuss your training requirements or to learn more about AIM's range of learning solutions, fill in the enquiry form and a member of our Training Advisory Team will contact you.
| Upgrade Your Qualification |
AIM will develop an Call 1300 882 895 for more information. |
| Ready to Enrol? |
Please send us a completed Qualification Enrolment Form [PDF; 105Kb]. |
| Issue of Qualification |
Please send us a completed Application for Qualification Form [PDF; 18Kb]. |
| Online Course Details |
To enquire or enrol, please call |
| Enrol |
 1300 882 895 |
 Make An Enquiry |
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