Australian Insitute of Management

Certificate IV in Frontline Management BSB40807

Save: Enrol in a Certificate IV in Frontline Management (non-intensive or intensive delivery) and pay upfront for the whole qualification and save 25% off the fee. It’s part of our commitment to training excellence.

This qualification develops the competency of individuals who are taking more responsibility for the implementation of frontline management initiatives. The qualification places particular emphasis on developing effective people skills, managing and leading a team, developing priorities and managing operational plans.

Recommended For

The Certificate IV in Frontline Management is an ideal qualification for the developing line manager and leader, with clear pathways to higher levels of study and career progression.

Learning Outcomes

  • Implement and evaluate the effectiveness of operational plans
  • Take a lead role in team development
  • Take a lead role in promoting and achieving innovation and improvement
  • Manage projects
  • Manage strategy into action

Learning Time Period

This qualification must be completed within 2 years of commencement.

Assessment

Assessment for this qualification includes underpinning knowledge questions, work-based projects and third party reports.

Requirements to receive the Certificate IV In Frontline Management

This qualification requires the successful completion of 10 units of competency consisting of 4 Core Units and 6 Elective Units.

Upgrade Your Qualification

AIM can advise participants of the options available to them to upgrade this qualification to a higher qualification. Please contact AIM on 1300 882 895.

This qualification is also available in intensive delivery.

Unit of Competency

AIM Course

Days

Core Units - Compulsory
BSBMGT401A Show leadership in the workplace Frontline Leadership
1
BSBMGT402A Implement operational plan Implementing Operational Plans
1
BSBWOR402A Promote team effectiveness Working in Teams
1
BSBOHS407A Monitor a safe workplace Creating a Safe Workplace
1
 
Elective Units - Choose 6 Units of Competency
BSBCUS401A Coordinate implementation of customer service strategies Exceptional Customer Service
2
BSBCUS402A Address customer needs
BSBPMG510A Manage projects Manage Workplace Projects
1
BSBMGT403A Implement continuous improvement Quality and Continuous Improvement
1
BSBINM401A Implement workplace information system Workplace Knowledge and Information
1
BSBCMM401A Make a presentation Professional Presentations
2
BSBREL401A Establish networks Business Networking – Sharing Professional Knowledge
2
BSBWOR401A Establish effective workplace relationships Effective People Skills
1
BSBWOR404A Develop work priorities Manage Work Priorities
1


Enrolment

To enrol in this qualification, call 1300 882 895.

Additional Information

Have questions about assessment, accreditation or fees? Perhaps you'd like to claim credit for part of your AIM qualification. If so, see our additional information about studying a qualification at AIM.

If you wish to discuss your training requirements or to learn more about AIM's range of learning solutions, fill in the enquiry form and a member of our Training Advisory Team will contact you.

Nationally Recognised Training

Upgrade Your Qualification

AIM will develop an
individual training plan to maximise the efficiency and effectiveness of your career development by mapping a personalised career pathway to a higher qualification most suited to your workplace goals and career aspirations.

Call 1300 882 895 for more information.


Ready to Enrol?

Please send us a completed Qualification Enrolment Form [PDF; 105Kb].


Issue of Qualification

Please send us a completed Application for Qualification Form [PDF; 18Kb].


Online Course Details

AIMQ Online
This course can be undertaken online through
AIMQ Online.

To enquire or enrol, please call
or email using the details below.

Enrol
Call1300 882 895
EmailMake An Enquiry

        
   


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