Australian Insitute of Management

Certificate III in Business (Frontline Management) BSB30504

This qualification will provide learners in supervisory or junior management roles with the skills necessary to begin to learn the art and science of management. The qualification covers all the essential aspects of management including workplace safety, planning, working with others, coping with change and managing time.

Recommended for

For individuals facing a management role for the first time, this qualification will develop and refine their skills. This qualification will assist learners in becoming an effective frontline manager and an emerging leader.

Learning Outcomes

  • Support the implementation of operational plans
  • Work more effectively in a team
  • Contribute to continuous improvement initiatives
  • Provide additional support to upper management
  • Take on additional tasks and responsibilities

Learning Time Period

The Frontline Management qualification must be completed within two (2) years of commencement.

Assessment

Assessment for this qualification includes underpinning knowledge questions, work-based projects and third party reports.

Requirements to Receive the Certificate III in Business (Frontline Management)

This qualification requires the successful completion of 6 Units of Competency as follows:

4 Units of Competency from Certificate III in Business (Frontline Management) Core Units

PLUS

2 Units of Competency from Certificate III in Business (Frontline Management) Elective Units , chosen from the list below.

Unit of Competency

AIM Course

Days

Core Units - Compulsory
BSBFLM303B (Specialist) Contribute to effective workplace relationships Effective Workplace Relationships – Working Together
1
BSBCMN302A (Specialist) Organise personal work priorities and development Personal Work Priorities – Empowering Self
1
BSBFLM305B (Specialist) Support operational plans Operational Plans – From Thought to Action
1
BSBCMN311A (Specialist) Maintain workplace safety Workplace Safety – Promote a Safety Culture
1
 
Elective Units - Choose 2 Units of Competency
BSBFLM312A Contribute to team effectiveness Team Effectiveness
1
BSBCMN312A Support innovation and change Innovation and Change – Making Change Happen
1
BSBFLM306B Provide workplace information and resourcing plans Workplace Information – The Knowledge Advantage
1
BSBCMN416A Identify risk and apply risk management processes Risk Management
2
BSBFLM309B Support continuous improvement systems and processes Continuous Improvement – Improving Systems and Processes
1
BSBCMN310A Deliver and monitor a service to customers Customer Service – Exceptional Customer Service
2

 


Enrolment

To enrol in this qualification, call 13 16 48.

Additional Information

Have questions about assessment, accreditation or fees? Perhaps you'd like to claim credit for part of your AIM qualification. If so, see our additional information about studying a qualification at AIM.

If you wish to discuss your training requirements or to learn more about AIM's range of learning solutions, fill in the enquiry form and a member of our Training Advisory Team will contact you.

Nationally Recognised Training

Upgrade Your Qualification

AIM will develop an
individual training plan to maximise the efficiency and effectiveness of your career development by mapping a personalised career pathway to a higher qualification most suited to your workplace goals and career aspirations.

Call 13 16 48 for more information.


Ready to Enrol?

Please send us a completed Qualification Enrolment Form [PDF; 105Kb].


Issue of Qualification

Please send us a completed Application for Qualification Form [PDF; 18Kb].

 


        
   


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