Public Sector Programs

Diploma of Government

The Diploma of Government (PSP51112) is suited to those who have a range of responsibilities, which are diverse in nature, rather than within a narrow specialisation. Alternatively, you may work in a small or regionally based organisation.

Designed for

Anyone needing to be self-directed and independant within a public service environment, with a wide range of responsibilities.

Program structure

11 units across a range of subjects.

Core units:

  • Analyse and Present Research
  • Information Ethics and Governance
  • Presentations Plus – Influencing Your Audience
  • Promote Diversity in the Public Sector
  • Safe Work Practices

Elective units:

  • Building Team Performance
  • Delivering Customer Service
  • Delivering Innovation
  • Implementing Continuous Improvement
  • Introduction to Projects
  • Leading at the Frontline
  • Leading with Emotional Intelligence
  • Manager as Coach
  • Negotiation Skills
  • Operational Planning
  • Performance Management
  • Resolving Conflict
  • Risk Management
  • Sustainable Business Practices
  • Work Priorities
  • Writing Organisational Documents

Public Sector Mapping: Competency and Leadership Framework

  • Supports Strategic Direction
  • Achieves Results
  • Supports Productive Working Relationships
  • Communicates With Influence



Course Details
Delivery mode Face-to-Face

For all enquiries please email or call 1300 882 895.