Course Directory > Business Communication

Business Writing Skills

Overview

The ability to write clearly and effectively is a critical professional skill. This two-day program will assist participants to plan, organise and structure their writing to achieve better results with written communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader-oriented and communicate clearly and effectively.

Designed For

People wanting to improve or refresh their written communication skills, update or fine tune their writing skills or acquire business writing skills.

Content

• Effective written communication
  
• Planning and organising a written communication
  
• Plain English, grammar, punctuation and spelling
  
• Commonly confused words
  
• Conventions
  
• Using the appropriate style and tone
  
• Reader focused writing
  
• Avoiding sexism in business writing
  
• Writing and editing exercises
  
• Effective letter writing
  

Learning Outcomes

• Plan the structure of a document to ensure correct information flow
  
• Choose appropriate words for the type of document being written
  
• Write crisp, clear sentences
  
• Produce concise letters, memos, emails and reports
  
• Adjust writing style to suit the requirements of the topic and the reader
  
• Plan, draft, sequence and structure written communications in various styles and formats using correct and appropriate language
  
• Review and proofread written communications for appropriate style, correct and appropriate language, sequence and structure, and readability
  
• Write communications in the styles and to the standards required by your workplace and appropriate for your audience
  

Relationship to Accredited Training

This course meets the requirements of the following unit of competency:

• BSBWRT301A - Write simple documents
  
• BSBWRT401A - Write complex documents
  

These units of can be used as an Electives for qualifications within the Business Services Training Package.

Related Information

• Student Information
• Terms and Conditions of Enrolment
• Policies and Forms