Course Directory > General Management

Workplace - Knowledge and Information

Overview

This program provides an understanding of the knowledge required to organise learning to use an information or knowledge management system and to manage the use of that system.

Designed For

Managers who have responsibility for seeing that key information and corporate knowledge is retained and is made accessible to others to improve business outcomes.

Content

• Understanding information and knowledge management
  
• Dimensions of information
  
• Primary and secondary data
  
• Budget and financial management systems
  
• Databases and record management systems
  
• Information management technology
  
• Analysing the strengths of knowledge management systems
  
• Designing policies and procedures for information management
  
• Reporting on management information usage
  

Learning Outcomes

• Identify and source information needs
  
• Collect, analyse and report information
  
• Use and manage the use of management information systems
  
• Promote and support the use of information systems
  
• Review the use of management information systems
  

Relationship to Accredited Training

This course meets the requirements of the following units of Competency:

• BSBINM401A - Implement workplace information systems
  
• BSBINM501A - Manage an information or knowledge management system
  

These units can be counted as Electives towards qualifications within the Business Services Training Package

Related Information

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• Terms and Conditions of Enrolment
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