Course Directory > Developing People

Appraising and Managing Performance

Overview

Appraising and Managing Performance is a program that explores the performance review process and related systems, which have the potential to contribute to improved job satisfaction and work output.

This practical program covers how to set up a performance manage¬ment system as well as practical aspects of conducting the review, and of giving constructive feedback. By the conclusion of this program participants will feel more confident in their ability to make the performance appraisal of their staff a transparent and fair experience.

Designed For

Managers, supervisors, project coordinators, human resource managers and people seeking to acquire the skills involved in these roles.

Content

• The role of performance management in the organisation
  
• The Performance Management Cycle
  
• Linking strategic and operational plans to individual performance management
  
• Developing individual performance goals and indicators
  
• Implementing and monitoring performance management systems
  
• Approaches to performance management
  
• Factors that inhibit performance management
  
• Recognising and rewarding performance excellence
  
• Developing the performance agreement
  
• Preparing for and conducting the review
  
• Negotiating and coordinating learning and development plans
  
• Managing diminished performance
  
• The legal aspects of performance management
  

Learning Outcomes

• Develop and implement performance management systems
  
• Coordinate development plans
  
• Allocate work
  
• Assess performance and manage follow up
  
• Coordinate formal feedback process and provide feedback
  

Relationship to Accredited Training

This course meets the requirements of the following units of Competency:

• BSBMGT502A - Manage people performance
  
• BSBHRM503A - Manage performance management systems
  

These units of competency can be used as Diploma level Electives towards qualifications within the Business Services Training Package.

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