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Sales, Marketing and Customer Service Courses

Building Client Relationships 2014
course provides valuable insight into building sales, retaining business and increasing referrals through the development of successful long-term client relationships. Read more
Business Sales 2014
Develop product knowledge, build client relationships and networks, identify and plan sales prospects and secure and support sales solutions. Read more
Conducting a Marketing Audit Offered Online through AimQ 2014
This online course provides essential guidance on which market or markets to operate in, which customers to pursue, which marketing activities to undertake and how to monitor them. Read more
Delivering Customer Service 2014
This short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to your customer and client needs. Read more
Essential Selling Skills Delivered across Queensland at regional centres 2014
This course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. Read more
Handling Customer Complaints 2014
short course recognises that dealing with complaints can be the most challenging part of working with customers. Read more
Key Account Management 2014
This course is designed to provide you with the tools and techniques to develop and implement key account management strategies for your organisation. Read more
Managing Your Sales Team 2014
This course assists to establish and maintain the peak performance of individuals within a sales team. Read more
Managing Your Sales Team (NEW) 2014
The Managing Your Sales Team short course provides the specific skills required by the modern sales manager to achieve results through the efforts of the sales team. Read more
Marketing Fundamentals 2014
This course considers where marketing fits within the organisation and how marketing activities support the attainment of business goals. Read more
Sales for Non-Sales People 2014
This short course provides an introduction to the psychology of selling, how to spot an opportunity and how to progress that opportunity into revenue. Read more
Social Media for Managers 2014
This workshop assists managers to negotiate the social media landscape and effectively engage with staff, link geographically dispersed teams, harvest innovative ideas and improve relationships with customers, suppliers and strategic partners. Read more
Strategic Marketing 2014
This course examines all facets of strategic marketing from market analysis and customer profiling to segmentation and brand positioning. Read more




Queensland/Regional IconRegional Delivery

Indicates that the course is also delivered throughout Queensland at regional centres.

Online Course IconOnline Delivery

Indicates that the course is offered both face-to-face and online. For online delivery call 1300 882 895 or visit AIMQ Online.