Innovation and Change – Making Change Happen During this workshop participants will work through a series of practical activities to encourage innovative thinking and practice, and also explore ways they can take responsibility for leading change. 1 day
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Innovation and Continuous Improvement Management Throughout this course, participants will learn the theories of innovation and continuous improvement and apply these concepts through interactive activities. 1 day
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Workplace Safety - Promote a Safety Culture Throughout this program, participants will gain a comprehensive understanding of the duty of care requirements within the workplace. The course is designed for all managers working at the frontline of an organisation. 1 day
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Team Effectiveness This module explores leadership qualities and the skill, abilities and focus it takes to become an effective leader. 1 day
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Assertion Skills This course provides you with the skills to express your thoughts, feelings and beliefs without violating the rights of others. 1 day
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Manage and Implement Change This course is designed to provide managers with the skills and knowledge to implement and cope with change in the workplace. 2 days
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Manage Work Priorities This two day practical program aims to equip the participants with the skills to manage their own work priorities and plan professional development in the workplace environment. 2 days
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Giving Feedback for Experienced Managers This course focuses on refining feedback skills and on coaching others to give effective feedback. 1 day
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Strategic Evaluation of Marketing Performance This course explores topics such as communicating marketing plans to others, coordinating promotional and sales activities, monitoring campaign progress, changing tactics and reviewing marketing plan effectiveness. 2 days
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Marketing Your Products and Services Marketing can be a complex, yet critical discipline for any business. The content and activities in this course will enable participants to plan and implement simple marketing activities for their product or services. 2 days
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Problem Solving and Decision Making This one day course will provide participants with the skills needed to solve problems efficiently and make decisions that are both aligned to business needs and can be readily implemented. 1 day
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Business Writing Skills This course will help you produce letters, memos and other short correspondence with greater ease, confidence and effectiveness. 2 days
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Conflict Resolution This course offers a variety of practical learning opportunities for participants to develop skills in identifying conflict and resolving it constructively. 2 days
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Employee Relations - Managing Industrial Relations This program covers the strategic aspects of the employee-employer relationship, and provides an opportunity for participants to re-examine strategies, policies and practices related to employee relations. 2 days
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Manage Projects This program provides an overview of the project management requirements of frontline managers. 1 day
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Risk Management This course focuses on the identification of risks and the application of established risk management processes to operations that are relevant to the participant’s area of responsibility. 2 days
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Coaching and Mentoring This program is designed to help managers develop the coaching and mentoring skills to support and sustain improved performance by others. 2 days
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Effective People Management This workshop is designed to develop the personal insight necessary to lead, manage and interact with others effectively and productively. 3 days
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Professional Presentations Professional Presentations will assist you to create and deliver highly effective presentations with confidence and style, including how to use visual aids to achieve maximum impact. 2 days
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Young Women in Leadership Hot Topics Course: This topic will be a panel session where young women will share their journeys and their learnings – the things that enabled them to survive “the glass labyrinth” and the “on ramps” and “off ramps” that often punctuate a woman’s career. 1 day
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Managing Team Budgets and Financials This one day program includes planning, developing, implementing and reviewing budgets and financial plans through consultation and communication with the work team. 1 day
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Strategic Marketing This course helps participants to grow the business by identifying new marketing opportunities, monitoring when market changes occur, adjusting appropriately to those changes and creating an implementation plan in a way that facilitates progress. 2 days
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Coaching in the Workplace Hot Topics Course: Back by popular demand this half day course will examine the benefits of coaching for both the individual and the organisation. 1 day
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Grounding in Grammar Hot Topics Course: This program is designed for those seeking a quick skills injection on the basics of grammar. 1 day
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E-Writing Essentials - Focus Group Delivery Hot Topics Course: This half day course is designed for those who write copy for the e-world – websites, emails, electronic newsletters, content blogs, intranets, or online training materials. 1 day
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The Power of Voice This course is designed to give participants an understanding of how their voice works and how to use it properly when presenting to a group, talking on the telephone, or when speaking to business associates. 1 day
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Neuro-Linguistic Programming Neuro-Linguistic Programming (NLP) is a set of behavioural principles and techniques which, when applied, unlock the creative potential of the human brain and provide the opportunity for greater levels of achievement in all phases of our lives. 2 days
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Time Management This program will help participants gain greater control and manage their time productively. 2 days
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Appraising and Managing Performance This practical workshop covers how to set up a performance management system and how to write performance agreements and how to give constructive feedback. 2 days
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Managing Assessment and Evaluation This course focuses on providing leadership in assessment, coordinating assessment validation and appeals processes and evaluating training and assessment services and systems. 2 days
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Workshop for Diploma of Project Management This workshop forms part of the Diploma of Project Management, which finalises the formal learning and supports students in the development of the major workplace portfolio. 2 days
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The New Supervisor This is one of AIM’s most popular and highly rated courses. The course will help supervisors gain the necessary people skills to make the successful transition from team player to team leader. 2 days
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Accounting for Non Accountants This course will assist managers from non financial backgrounds to better appreciate the importance of accounting within their organisation. 2 days
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Assertion Skills This course provides you with the skills to express your thoughts, feelings and beliefs without violating the rights of others. 1 day
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Advanced Facilitation Skills This course focuses on extending and integrating delivery and facilitation practices to support learning in challenging and complex training environments. 2 days
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Managing People The objective of this course is to acquaint participants with the key concepts relating to understanding, employing, developing and supporting people. 5 days
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Project Management - Human Resources and Communication Management This course addresses the critical link between people, ideas and information at all stages in the project lifecycle. 2 days
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Budgeting and Financial Planning This course is designed to enable managers without a financial background to prepare and implement financial plans and budgets. 2 days
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Effective Communication This course will provide you with a range of communication techniques and strategies that will enable you to become a more effective and confident communicator. 2 days
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Dealing with Difficult People and Situations This course is designed to provide you with skills, techniques and strategies to successfully deal with difficult people and situations, from an aggressive client/customer to an abrupt or discourteous employer/employee. 1 day
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Young Manager Development Program The course is designed to ensure that, as a young manager, you understand yourself, others, the organisation and the business environment and how to use your raw talent and ideas to make a difference. 3 days
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First Impressions Count Hot Topics Course: This course will address the etiquette of formal and informal communication, phone usage, dressing for specific occasions, table manners as well as courtesy and familiarity amongst peers and supervisors. 1 day
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Motivation Refresher - Keeping employees' energy up Hot Topics Course: This course is designed to boost your understanding of how to motivate others so they remain interested, productive and up. 1 day
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Manage Remuneration and Employee Benefits This course covers the major components of implementing an organisation’s remuneration and benefits plans and is designed for human resource practitioners and managers and leaders. 1 day
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Advanced Project Management In this highly practical program, managers and project team leaders will learn the critical tools and techniques required to plan, organise and manage projects successfully. 3 days
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Negotiation Skills This course will provide participants with the tools, techniques and concepts to help them manage negotiations more successfully and achieve win-win outcomes. 2 days
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Retention Strategies - The Talent War Hot Topics Course: Find out what the leading organisations are doing in terms of retaining staff and monitoring the messages that staff members give during employment and on exit. 1 day
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Project Management Fundamentals This program provides the Project Management fundamentals for those involved in low value, low risk projects, or multiple, independent projects. 2 days
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Think On Your Feet ® Have you ever known what to say but been lost for words? This intensive two day program teaches participants how to think quickly, articulate key ideas and take the lead in high pressure situations. 2 days
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Change Management - The Catalyst for Change This course teaches participants to plan change intervention, and how to manage change to achieve the desired results. 2 days
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Create Strategic Human Resource Plans This course will address you how to develop, implement and maintain a strategic approach to planning and managing human resources. 2 days
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The New Manager This course is designed for managers who wish to get an overview of the various functions of management. The five day program covers goal setting, managing change, time management, negotiation, leadership, team management and problem solving. 5 days
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Effective Meetings Are your meetings really effective? Many managers spend substantial amounts of time planning, attending and running meetings. This course covers a number of techniques that will assist in achieving desired meeting outcomes 1 day
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Customer Service - Meeting Customer Needs This workshop will provide participants with the knowledge and skills to ensure that products and services are delivered and maintained to standards expected by the organisation and the customer. 1 day
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Stress Management - Staying on Top of Stress This course will help participants to develop an understanding of the positive and negative aspects of stress. 1 day
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The Australian Training Environment This course covers a broad range of training issues, including working in the policy and operating environment of the vocational education and training sector. 2 days
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Train the Trainer This program is designed to provide new trainers with the skills and knowledge to plan and present effective and interactive training sessions 5 days
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Facilitate Group Processes This course is designed to give participants the skills to effectively facilitate group outcomes. 1 day
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Manage Projects This program provides an overview of the project management requirements of frontline managers. 1 day
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Continuous Improvement - Improving Systems and Processes This practical workshop will equip frontline managers with the vital skills to ensure the quality and continuous improvement process is team-centred and team-driven. 1 day
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Corporate Sustainability This one day introductory course will enable managers to understand the challenges and opportunities of engaging with and designing a strategic approach to sustainability. 1 day
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The New Supervisor This is one of AIM’s most popular and highly rated courses. The course will help supervisors gain the necessary people skills to make the successful transition from team player to team leader. 2 days
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The Experienced Supervisor Through a workshop-based process of discussion, lecture and self-discovery, participants will explore real issues and develop strategies and concepts to drive their supervisory role in the workplace. 2 days
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Managing Team Budgets and Financials This one day program includes planning, developing, implementing and reviewing budgets and financial plans through consultation and communication with the work team. 1 day
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Manage People This program is designed for managers who have responsibility for the performance of others, and who want to manage that performance more effectively. 1 day
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Personal Work Priorities - Empowering Self This one-day practical workshop covers how to face challenges head-on, set realistic goals and targets, organise work activities and achieve work life balance while meeting your agreed goals and expectations. 1 day
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