Brisbane Courses in October 2014

Communicate with Diplomacy, Tact and Creativity

This course provides you with the skills to communicate with consideration and confidence even when you're feeling under the microscope, under pressure or caught in the moment. 1 day
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Effective Workplace Relationships

This short course is designed to build your interpersonal skills assist you to become a more effective communicator. 1 day
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PRINCE2® Practitioner

The PRINCE2® Practitioner course builds on the knowledge learned in PRINCE2® Foundation and applies the theory to a case study to deliver a deeper understanding and increased ability to attain exceptional project results. 2 days
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Project Portfolio Management B

The course is designed for senior program and portfolio project managers seeking to formalise their current skills or acquire the skills necessary to manage multiple projects. 2 days
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Certificate IV in Work, Health and Safety (Intensive) - October Intake

The Certificate IV in Work, Health and Safety is available in an intensive program with a set curriculum of 10 units of competency. 6 days
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Negotiating Skills

This short course explores a variety of proven techniques that you can use in your negotiations with others. 2 days
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Work Priorities

This short course provides you with practical tools and techniques to set meaningful goals and realistic plans to achieve them. 1 day
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Delivering Customer Service

This short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to your customer and client needs. 1 day
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Leading with Emotional Intelligence

This short course provides a comprehensive and practical guide to using emotional intelligence as a valuable skill in the workplace. 1 day
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Key Account Management

This course is designed to provide you with the tools and techniques to develop and implement key account management strategies for your organisation. 2 days
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Ethics and Governance

This course is designed to improve your understanding of ethical behaviour at both the individual and organisational levels. 2 days
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Building Team Performance

This short course examines the dynamics of teams in the workplace and the role of a leader in creating, nurturing and maintaining a performance-based culture. 1 day
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Manager as Coach

This short course provides an in-depth guide to developing the unique yet essential skills of effective workplace coaching. 1 day
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Dealing with Difficult Situations

This course is designed to provide you with skills, techniques and strategies to professionally and confidently deal with difficult people and situations. 1 day
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Emerging Leaders - October 2014 Intake

This course is designed to provide emerging leaders with the skills and knowledge to take them to the next level of their career. 5 days
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Experienced Manager

course explores the development and delivery of strategic business plans, as well as change processes and the reasons change can fail. 3 days
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Managing Your Sales Team

This course assists to establish and maintain the peak performance of individuals within a sales team. 2 days
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Managing Your Sales Team (NEW)

The Managing Your Sales Team short course provides the specific skills required by the modern sales manager to achieve results through the efforts of the sales team. 2 days
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Finance for Non-Finance Managers

This short course provides a practical guide to analysing financial data and understanding the implications of financial performance. 2 days
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Microsoft Project 2010 Introduction

This short course will show you how to schedule projects, allocate your resources efficiently and provide regular and accurate reports on the progress of the project. 1 day
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Applied Project Management

Providing a broad exploration of project management best practice, this short course will give you an understanding of all aspects of the project management lifecycle. 3 days
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Assertiveness Techniques

This course will provide you with personal insight into the ways in which you respond to different people, situations and events. 2 days
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Design Training Programs

This course focuses on the development of competence in conceptualising, designing, developing and evaluating learning programs to meet an identified VET need, based on guidelines provided in nationally recognised training packages. 2 days
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Change Management

This course takes a detailed look at why people resist change and the skills and qualities you need to be an effective change manager. 2 days
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Addressing Workplace Bullying, Harassment and Discrimination

This short course provides you with the essential skills you need to promote positive behaviours and ensure a safe and harmonious workplace. 1 day
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Addressing Language, Literacy and Numeracy

This course addresses adult language, literacy and numeracy (LLN) considerations in accredited work-based training and assessment. 1 day
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New Supervisor

This course is a highly accessible, interactive and practical program that will provide you with the skills and knowledge you need to successfully transition from team member to team leader. 2 days
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Think on Your Feet ®

This course will help you communicate confidently in an impromptu situation, handle difficult questions and get your ideas across when there is no time to prepare. 2 days
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Managing in the Moment

This short course provides you with the skills you need to confidently address real-time situations even when you least expect them. 1 day
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Time Management

This course gives you the tools, techniques and strategies to maximise your effectiveness, minimise wasted time, and control your workload. 2 days
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The Power of Influence

This course enables you to understand yourself, the effect you have on others and how to harness your personal power and integrity to shape other people's decisions and thinking. 2 days
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Manage People Effectively

This course provides you with the personal insight, skills and knowledge you need to successfully lead individuals and teams. 2 days
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Project Management Practitioner

Focusing on how to pull a project together, this program will equip you with a range of strategies to manage development, governance, integration and analysis of composite projects. 2 days
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Project Management Fundamentals

This course provides the comprehensive foundations you need to effectively initiate and manage workplace projects. 2 days
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Workplace Knowledge and Information

This short course explores how to implement an information or knowledge management system and to manage the use of that system. 1 day
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Power of Voice

The Power of Voice short course enables you to harness your voice and transform it into a strategic management tool. 1 day
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Effective Communication

This course provides you with a range of techniques and strategies that enable more effective and confident communication, essential for the development and maintenance of workplace relationships. 2 days
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Safe Work Practices

This short course offers essential learning for anyone concerned with the protection and well-being of others in the work environment. 1 day
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Sustainable Business Practices

This short course demonstrates how to scope a sustainability policy for your organisation by combining theory with a wealth of real world best practice examples. 1 day
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Accounting for Non-Accountants

This course covers key accounting concepts and assists you to interpret and analyse reports to effectively track financial performance. 2 days
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New Manager

This course provides you with the depth and breadth of skills you need to build your management profile and deliver business outcomes. 3 days
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Train the Trainer

This course is designed to provide you with the skills and knowledge to plan and present effective and interactive training sessions that align to nationally recognised training. 3 days
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Effective Business Writing

This course will enable you to write structured, high quality and engaging workplace documents. 2 days
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Create Strategic Human Resource Plans (NEW)

This short course addresses how to develop, implement and maintain a strategic approach to planning and managing human resources. 2 days
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Sales for Non-Sales People

This short course provides an introduction to the psychology of selling, how to spot an opportunity and how to progress that opportunity into revenue. 1 day
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Women: Positioned for Leadership

In this program designed exclusively for women, you will explore a range of perspectives and develop practical skills to achieve senior executive roles. 3 days
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Create Strategic Human Resource Plans

This short course demonstrates the importance of ensuring that all HR activities are integrated with the strategic objectives of the organisation. 2 days
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Strategic Planning

This course is a highly practical and interactive program that will provide you with a framework to create a tailored strategic business plan. 2 days
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Essential Selling Skills

This course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. 3 days
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Manage Meetings

This short course will help you develop the skills to lead effective, engaging meetings that are focused on achieving results. 1 day
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Applied Project Management

Providing a broad exploration of project management best practice, this short course will give you an understanding of all aspects of the project management lifecycle. 3 days
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Operational Planning

This short course provides a practical guide to the development and implementation of operational plans. 1 day
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Professional Presentations

This short course focuses on developing the skills you need to present, plan and deliver successful presentations. 2 days
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New Supervisor (NEW)

The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. 2 days
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New Supervisor

This course is a highly accessible, interactive and practical program that will provide you with the skills and knowledge you need to successfully transition from team member to team leader. 2 days
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Introduction to Projects

This short course provides you with an overview of the tools, techniques and resources you need to plan, develop and implement projects. 1 day
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Manage Remuneration and Employee Benefits (NEW)

The Manage Remuneration and Employee Benefits short course explores a variety of methodologies for monitoring and evaluating remuneration strategies. 1 day
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Assessing in the Workplace

This course gives an overview of the VET system to develop an understanding of aligning competency assessment with the training framework. 3 days
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Manage Remuneration and Employee Benefits

This course explores a variety of methodologies for monitoring and evaluating remuneration strategies. 1 day
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Analyse and Present Research Information

This course focuses on practical research methodologies and analysis techniques. 2 days
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Project Management Practitioner

Focusing on how to pull a project together, this program will equip you with a range of strategies to manage development, governance, integration and analysis of composite projects. 2 days
Read more/Book online