Brisbane Courses in November 2014

Finance for Non-Finance Managers

This short course provides a practical guide to analysing financial data and understanding the implications of financial performance. 2 days
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Think on Your Feet ®

This course will help you communicate confidently in an impromptu situation, handle difficult questions and get your ideas across when there is no time to prepare. 2 days
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Manage People Effectively

This course provides you with the personal insight, skills and knowledge you need to successfully lead individuals and teams. 2 days
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Managing Team Budgets

This course introduces key concepts in budgetary planning, implementation and management. 1 day
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New Supervisor

This course is a highly accessible, interactive and practical program that will provide you with the skills and knowledge you need to successfully transition from team member to team leader. 2 days
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New Supervisor (NEW)

The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. 2 days
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Delivering Innovation

This short course provides you with the base of knowledge and skills on which to build an innovation culture in your organisation. 1 day
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Negotiating Skills

This short course explores a variety of proven techniques that you can use in your negotiations with others. 2 days
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Presentations Plus - Influencing Your Audience

This short course provides you with the tools and techniques to effectively prepare for and deliver persuasive presentations at work. 1 day
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Workplace Investigations Training Program™

This program is unique in Australia as it takes an holistic approach to conducting investigations by balancing legal theory in an industrial relations framework, in the context of contemporary human resource management. 2 days
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Delivering Customer Service

This short course explores the essence of truly exceptional customer service and provides you with the skills and knowledge to respond to your customer and client needs. 1 day
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Work Priorities

This short course provides you with practical tools and techniques to set meaningful goals and realistic plans to achieve them. 1 day
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Leading with Emotional Intelligence

This short course provides a comprehensive and practical guide to using emotional intelligence as a valuable skill in the workplace. 1 day
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Implementing Continuous Improvement

This short course provides a comprehensive set of tools and techniques that enable you to identify, analyse and address opportunities for improvement. 1 day
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Applied Project Management

Providing a broad exploration of project management best practice, this short course will give you an understanding of all aspects of the project management lifecycle. 3 days
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Assertiveness Techniques

This course will provide you with personal insight into the ways in which you respond to different people, situations and events. 2 days
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Leading at the Frontline

This short course provides a comprehensive introduction to people leadership in the context of frontline teams. 1 day
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Problem Solving and Decision Making

This short course provides you with the skills you need to solve problems efficiently and make decisions that are aligned to business goals. 1 day
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Resilience for Managers

This course will give you an understanding of what resilience is and the changes that can be made in your life to become more resilient. 1 day
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Frontline Leadership (NEW)

The Frontline Leadership short course provides an introduction to people leadership in the context of frontline teams. 1 day
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Project Management - Scope, Time, Quality and Cost

This course provides a comprehensive introduction to determining requirements, planning the project, project implementation and monitoring of the project's progress and effectiveness. 3 days
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Recruitment and Selection

This course will provide you with the skills, knowledge and techniques to conduct job analyses, implement candidate attraction strategies, assess candidates and make informed selection choices. 2 days
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Performance Management

This short course explores the end-to-end processes associated with the performance management cycle. 1 day
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Business Acumen

This course explores the skills and knowledge you need to exercise initiative and influence others in a business environment. 2 days
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Marketing Fundamentals

This course considers where marketing fits within the organisation and how marketing activities support the attainment of business goals. 2 days
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Dealing with Difficult Situations

This course is designed to provide you with skills, techniques and strategies to professionally and confidently deal with difficult people and situations. 1 day
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Business Networking

This course provides essential insight into the art of creating and maintaining strong and far reaching business networks. 2 days
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Effective Workplace Relationships

This short course is designed to build your interpersonal skills assist you to become a more effective communicator. 1 day
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Workplace Diversity (NEW)

The Workplace Diversity short course provides an honest exploration of the opportunities and challenges inherent to Australia’s diverse workplace populations. 1 day
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Conflict Resolution (NEW)

The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. 2 days
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Effective Communication

This course provides you with a range of techniques and strategies that enable more effective and confident communication, essential for the development and maintenance of workplace relationships. 2 days
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Resolving Conflict

This course provides an in-depth exploration of the drivers of conflict and the skills you need to effectively intervene and facilitate positive outcomes. 2 days
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HR Essentials

This course provides you with an end-to-end exploration of all facets of human resource management. 2 days
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Manager as Coach

This short course provides an in-depth guide to developing the unique yet essential skills of effective workplace coaching. 1 day
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Effective Business Writing

This course will enable you to write structured, high quality and engaging workplace documents. 2 days
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Project Management - Human Resources, Communications and Stakeholders

This course addresses the critical link between people, ideas and information at all stages in the project life cycle. 2 days
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New Manager

This course provides you with the depth and breadth of skills you need to build your management profile and deliver business outcomes. 3 days
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Time Management

This course gives you the tools, techniques and strategies to maximise your effectiveness, minimise wasted time, and control your workload. 2 days
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Strategic Marketing

This course examines all facets of strategic marketing from market analysis and customer profiling to segmentation and brand positioning. 3 days
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Social Media for Managers (NEW)

The Social Media for Managers short course teaches vital skills required for negotiating and deciphering the social media landscape. 1 day
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Social Media for Managers

This workshop assists managers to negotiate the social media landscape and effectively engage with staff, link geographically dispersed teams, harvest innovative ideas and improve relationships with customers, suppliers and strategic partners. 1 day
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Risk Management

This course covers the development, implementation and evaluation of risk management plans. 2 days
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Project Management Practitioner

Focusing on how to pull a project together, this program will equip you with a range of strategies to manage development, governance, integration and analysis of composite projects. 2 days
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Writing Organisational Documents

This course provides an intensive exploration of the production and delivery of business documentation. 1 day
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Workforce Relations

This course is designed to arm you with the skills, knowledge and credibility to manage often complex workplace and people-related issues. 2 days
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Project Management Fundamentals

This course provides the comprehensive foundations you need to effectively initiate and manage workplace projects. 2 days
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New Supervisor (NEW)

The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from teammate to leader. 2 days
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Professional Presentations

This short course focuses on developing the skills you need to present, plan and deliver successful presentations. 2 days
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Operational Planning

This short course provides a practical guide to the development and implementation of operational plans. 1 day
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Design Training Programs

This course focuses on the development of competence in conceptualising, designing, developing and evaluating learning programs to meet an identified VET need, based on guidelines provided in nationally recognised training packages. 2 days
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Accounting for Non-Accountants

This course covers key accounting concepts and assists you to interpret and analyse reports to effectively track financial performance. 2 days
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New Supervisor

This course is a highly accessible, interactive and practical program that will provide you with the skills and knowledge you need to successfully transition from team member to team leader. 2 days
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Introduction to Projects

This short course provides you with an overview of the tools, techniques and resources you need to plan, develop and implement projects. 1 day
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Project Management - Risk and Procurement

This course assists you to plan, control and review risks associated with the project and to develop risk mitigation strategies. 2 days
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Developing High Performance Teams

This course is designed to enhance your ability in developing and maintaining a high performance team to achieve the outcomes required in contemporary organisations. 2 days
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Handling Customer Complaints

short course recognises that dealing with complaints can be the most challenging part of working with customers. 1 day
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Language of Leadership

This short course demonstrates how an effective leader uses language to positively influence others towards the attainment of shared goals. 1 day
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Contract Management

This course addresses the knowledge and skills required to manage a contract once it has been agreed to and put in place. 2 days
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PRINCE2® Foundation

PRINCE2® is the preferred project management methodology for many large organisations in Australia and is growing in its use. PRINCE2® may be used in any organisation no matter the size, culture or project. 3 days
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Essential Selling Skills

This course provides you with the framework to manage your sales activities and the practical skills to identify prospects and present compelling solutions. 3 days
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Experienced Manager

course explores the development and delivery of strategic business plans, as well as change processes and the reasons change can fail. 3 days
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Manage Meetings

This short course will help you develop the skills to lead effective, engaging meetings that are focused on achieving results. 1 day
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Brain Science for Managers

This short course introduces the latest developments in the field of neuroscience and the implications for managers and leaders. 1 day
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Workforce Planning

This short course will equip you to profile your workforce, analyse supply and demand, and devise strategies to implement and address workforce gaps. 1 day
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Foster Innovation and Improvement

This short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. 1 day
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