AIM Facilitator of the Year Attends International Conference

Talented AIM management and customer service trainer Kerry Cassidy was recently named AIM's inaugural Facilitator of the Year.

Ms Cassidy delivers a wide array of training in soft skills, personal development, training and assessment, management, sales and customer service throughout the state, and receives outstanding reviews from participants.

Part of receiving the award was participation at the American Society for Training & Development's (ASTD) 2011 International Conference and Exposition, held in Orlando, Florida from 22-25 May. The theme of this year's conference is 'Learning to Lead'.

The ASTD Conference is one of the world's leading events for workplace learning and performance professionals and welcomes attendees from more than 70 countries. The conference features over 200 educational sessions from industry leading experts, and a world-class EXPO filled with the latest products and services available from top suppliers.

To determine the Facilitator of the Year, four finalists presented to a judging panel consisting of the Chair of the AIM Board, General Manager Executive Performance, Manager Learning and Development and RTO Manager. Each finalist was judged on criteria which included participant evaluation of their work over the last year.

Ms Cassidy was at the conference at the time of Agenda going to print, and filed this report.

"The ASTD Conference for 2011 has indeed been a diverse event. Of the nearly 9000 attendees this year, 60 per cent were American and 40 per cent were of international origin, the biggest international delegation to date according to ASTD President, Tony Bingham.

As an attendee I was spoilt for choice, with over 200 sessions on offer, keynote sessions of impeccable quality, author chats and a professionally run Expo set up from Monday to Wednesday. The bookstore and audio booths were fantastic resources available for the duration of the conference, together with PC stations and a global village for us international travellers to sit down and meet with other attendees from all over the world.

I attended with great excitement and I wasn't disappointed. Each morning I attended the first session of the day at 6:45am and I'd stay til after 6.00pm to squeeze each drop from the conference. Orlando is a beautiful part of the world. A tremendous amount of energy and work went into making this event a professional and high quality experience.

Some of the big themes of the conference were:

  • M-Learning: Mobile learning through various forms of social media
  • Motivation through engagement
  • Change is the "new normal" and innovation is essential for company survival
  • Personal development really is about you, not your manager."