Event Details

"Facing Up not Facing Off"
How to negotiate work conflicts successfully

Date: Thursday 22 May 2008
Location: Brisbane
Event Series: Negotiation @ Work

Conflict in the workplace often leads to poor morale and a loss of productivity - which impacts directly on the bottom line of the business. What are your poorly or unresolved conflicts currently costing you? Wow long will you continue to pay this high price?

It doesn’t have to be this way!

In facing UP to conflict, rather than facing OFF with each other, you can successfully negotiate far more positive outcomes – turning conflict into a relationship building opportunity rather than a destroyer.

Here’s your chance to discover how you can creatively resolve conflicts in your workplace through applying sound negotiation principles.

Join Ian Glew FAIM and Dennis Hall AIMM who, have over 50 years hands on business negotiation experience for what promises to be an illuminating evening.

In this fast paced and informative session you will learn to:

• Recognise the 6 signs of unresolved conflict
• Identify the 7 primary causes of conflict in the workplace
• Develop 4 key positive resolution strategies
• Employ proven negotiation principles to successfully resolve your conflicts.

Winners are grinners and this session will show you not just how to put a smile on your face but on theirs too!

Speaker Profile

Dennis Hall
Dennis has more than 30 years experience in sales and marketing - 15 years of this in the tourism and hospitality industries, where he was responsible for contract negotiations within Australia and around the world, including New Zealand, Singapore, Hong Kong, Japan, United Kingdom and USA.

Dennis now directs his own business – Ausbizlinks, which focuses on delivering communications skills training to business, as well as online marketing support for SMEs.  He is regular and experienced facilitator for AIM training courses.