Free Resources

Rosemarie Price
Manager Customer Response & Improvement, Ergon Energy

Document Download Customer Complaints [PPT]

Presentation at the AIM Rockhampton Business Breakfast Series event, Wednesday 14 April 2010

Robert Thomas FAIM
CEO, Greyhound Australia

Audio Download"In Camera" Boardroom Luncheon [Document File: MP3; 28.5Mb]
With stewardship over one of the world's oldest operating coach companies, Robert shares his views on corporate turnaround from a growth perspective, and in the context of a post GFC economy.

Vivienne Anthon FAIM
General Manager, AIM Learning & Research

Document DownloadTen Tips for Productivity in 2010
Presentation at the AIM Toowoomba Christmas Function, Thursday 26 November 2009

Steve Doyle
Chief Operating Officer, BCF

Audio DownloadThe Rise and Rise of BCF
Knowing your customers, marketing for impact and building an unforgettable brand

Dawid Falck AFAIM
General Manager, TheCyberInstitute

Audio DownloadWhy Should Anyone Be Lead By You?
Recording from AIM @ Home 2009

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