Privacy Act 1988 (Cth)
Table of Contents
The Australian Institute of Management - Qld & NT (AIM) - ABN 40 009 668 553 - has handled Personal Information in relation to membership, events and training for over 60 years and has been pro-active and committed to developing policies and procedures to protect the privacy of all clients. AIM see this is an essential measure in delivering superior customer service and consequently has implemented Information Technology infrastructure to effectively manage privacy requirements.
AIM has introduced a compliance program in order to comply with the Privacy Act, effective 21 December 2001. Relevant policies and procedures have been developed and consolidated with the aim of improving awareness of and regulating access to all information.
This document sets out the Policy of AIM to comply with the guidelines issued under section 27 (I) (e) of the Privacy Act and the 'National Privacy Principles' (NPPs) effective 21 December 2001.
The Privacy Officer will handle any privacy complaints and if no resolution is reached, the complaint will be forwarded to the Chief Executive Officer for further action.
Personal Information means "personal information" as defined in the Privacy Act 1988 (Cth).
This information may include details such as an individual's name, address, billing information, contact telephone number, email address or photograph.
AIM products and services means any product or service, provided to AIM members, non members and delegates in the normal course of AIM's functions and activities.
This can be an activity performed in relation to an individual that is intended or claimed (expressly or otherwise) by the person performing it to:
Approved Third Parties are our Related Entity (TheCyberInstitute Pty Ltd ACN 094 916 917), our Associated Entities (AIM National and other corporate divisions of the Australian Institute of Management) and Outside Service Providers (including course facilitators, mentors, publishers and printers, judges, researchers and other similar service providers to AIM). We have taken reasonable steps to ensure that Approved Third Parties only handle Personal Information in accordance with the National Privacy Principles.
Breach of this policy by AIM employees will result in disciplinary action, and may result in summary dismissal.
Unauthorised disclosure of AIM information including the misuse of intellectual property belonging to AIM is prohibited and may result in termination of employment.
All information collected by AIM is for the purpose of providing a high quality service for all AIM members, non members and delegates.
1. When collecting Personal Information, AIM will take reasonable steps to inform the individual of the following:
2. AIM's information collection principles state:
AIM does not actively collect Personal Information which is "sensitive information" (as defined in the Privacy Act 1988) but may collect "sensitive information" by consent if it is volunteered.
The following guidelines apply for use and disclosure of information:
Purpose of Collection
Direct Marketing & Follow-up
Your Personal Information may be used for secondary purposes.
AIM will take all reasonable steps to ensure that Personal Information is accurate, complete and up-to-date at time of use.
Data Quality Procedure
Security of Data
If further information is requested, the individual is directed to the AIM Qld & NT website at www.aimqld.com.au or to Dana Kennedy AFAIM, Privacy Officer, on 07 3227 4888 or email firstname.lastname@example.org.
Access to personal information is provided by the Privacy Officer.
AIM understands that open communication with individuals in relation to access to Personal Information is necessary to gain trust and to build a relationship.
The total time for processing a request for access to information will take no longer than 28 days from the time a request is received.
A fee of $10 per hour (or part thereof) plus GST for the time taken to provide access plus a fee of $1 plus GST per page printed or reproduced in providing personal information will be charged.
Identifier includes a number assigned by an organisation to an individual to identify uniquely the individual for the purposes of the organisation's operations. However, an individual's name or ABN (as defined in the A New Tax System (Australian Business Number) Act 1999) is not an identifier.
AIM does not employ as an identifier for an individual any identifier that has been assigned by:
The provision of your Personal Information is voluntary, but if this information is not provided AIM may not be able to provide you with the products or services you request.
AIM will only transfer Personal Information about an individual to someone (other than the organisation or the individual) who is in a foreign country if:
The organisation has taken reasonable steps to ensure that the information, which is transferred, will not be held, used or disclosed by the recipient of the information inconsistently with the National Privacy Principles.
Any Privacy-related queries should be addressed to:
Dana Kennedy AFAIM
Phone 07 3227 4888